Warranty Information

Effective Date: 04/09/2024

Thank you for shopping with Kapoor and Sons Betul. We are committed to ensuring that our products meet your expectations and perform as advertised. Please review our Warranty Information to understand the coverage and conditions that apply.

1. Warranty Coverage

1.1 Manufacturer’s Warranty: All products sold by Kapoor and Sons Betul come with a manufacturer’s warranty, which covers defects in materials and workmanship under normal use. Warranty periods and terms vary by product and manufacturer. Please refer to the product’s warranty card or documentation for specific details.

1.2 Extended Warranty: If available, extended warranty options can be purchased for additional coverage beyond the manufacturer’s warranty. Details and costs of extended warranties will be provided at checkout.

2. Warranty Terms and Conditions

2.1 Eligibility: Warranty coverage is applicable to the original purchaser of the product and is not transferable. Proof of purchase, such as a receipt or order confirmation, is required to validate the warranty.

2.2 Warranty Period: The warranty period begins from the date of purchase. The duration of the warranty depends on the product category and manufacturer’s policies. Please check the product documentation for specific warranty periods.

2.3 Covered Issues: The warranty covers defects in materials and workmanship. It does not cover damage resulting from misuse, accidental damage, unauthorized repairs, modifications, or normal wear and tear.

2.4 Exclusions: Warranty coverage does not include consumables (e.g., batteries, filters), cosmetic damage (e.g., scratches, dents), or issues caused by external factors (e.g., electrical surges, water damage).

3. Warranty Claims

3.1 Claim Process: To make a warranty claim, please contact our customer service team at [Insert Contact Information] or visit our store with your proof of purchase. Our team will guide you through the process, which may include providing additional information or sending the product for inspection.

3.2 Repair or Replacement: If a product is found to be defective under warranty, we will arrange for repair or replacement according to the manufacturer’s guidelines. In some cases, a refund may be issued if repair or replacement is not feasible.

3.3 Service Centers: Warranty services are typically handled by authorized service centers designated by the manufacturer. Kapoor and Sons Betul will assist in coordinating warranty service, but repairs and replacements will be subject to the manufacturer’s terms and availability.

4. Warranty Limitations

4.1 Non-Transferable: The warranty is only valid for the original purchaser and cannot be transferred to another person or entity.

4.2 Local Laws: Some jurisdictions may have specific consumer protection laws that provide additional rights beyond those offered by the manufacturer’s warranty. These rights are not affected by this warranty policy.

**5. Warranty Information Changes**

5.1 Policy Updates: Kapoor and Sons Betul reserves the right to update or modify this Warranty Information at any time. Changes will be effective immediately upon posting on our website. Please review this policy periodically for any updates.

6. Contact Information

6.1 Customer Service: For any questions or concerns regarding warranty coverage, claims, or service, please contact our customer service team at [Insert Contact Information]. We are here to assist you and ensure that your warranty needs are met.

Thank you for choosing Kapoor and Sons Betul. We are dedicated to providing you with quality products and exceptional service.